Together we are strong

Al Etihad Payments is the national payments entity created in 2023 as part of the National Payment Systems Strategy to develop and operate best-in-class financial markets infrastructure for the UAE.

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Our Mission & Vision

Establish and operationalize best-in-class payment services and infrastructure, contributing to financial stability and financial inclusion in the country.

To be the world’s leading payments authority, delivering best in class payment solutions for the benefits of all in the UAE.

Licensed Financial Institutions and Payment Service Providers using Al Etihad Payments’ services.

+150

Payments processed every year, across our systems

+ 200 M

Payment systems provided to the financial community of the UAE

3

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Our Purpose

To support the government’s objectives of a cashless society, national digitization, and the Central Bank of the UAE objective of being a top ten central bank globally.

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Our Ambition

Enable licensed financial institutions and other payment service providers to deliver excellent financial services to all in the UAE, efficiently and without friction.

Our Strategic Objectives

Implement innovative, interoperable, and enabling payments infrastructure, allowing licensed financial institutions and payment service providers to further enhance customer experience through advanced payment solutions.

Contribute towards UAE’s financial inclusion and cashless society development.

Promote financial stability with a robust, efficient, sound and secure Financial Market Infrastructure that everyone can rely on.

Ensure compliance with the highest international standards and best practices (e.g. Principles for Financial Market Infrastructures).

Develop agile capabilities to support Licensed Financial Institutions and other Payment Service Providers.

Our focus is on meeting the unique needs of our customers in the UAE with cutting-edge solutions.

We are a forward-thinking and customer focused payments company with a growth mindset, constantly driving innovation to meet the rapidly evolving demands of the national digital payments industry. “

Jan PilbauerCEO, Al Etihad Payments

Meet Our Board of Directors

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Saif Al Dhaheri

Chairman
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Fatma Al Jabri

Member
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Abdulla Al Muhairi

Member
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Jamal Al Shamsi

Member
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Thabet Khamis

Member
Management

Hafid Oubrik

Member
Management

Ibrahim Al Hashemi

Member

Meet Our Management Team

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Jan Pilbauer

Chief Executive Officer
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Andrew McCormack

Chief Operating Officer
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Dr.Tariq Al Hawi –

Chief Technology Officer